Is there really no setup fee?
Correct. You start with a free credit view and only pay the $99/month once you choose to begin - and the first charge waits until after your 3-day cancel window and first letters sent.
How does the guarantee work?
If we do not remove any of the inaccurate negative items you identified within 120 days of starting paid service, contact us and we'll refund the program fees you paid - full refund, no hassle. We never guarantee that any item will be removed or that your score will go up; accurate information may remain. Full terms are in your service agreement.
What if a removed item comes back?
We re-dispute it at no extra cost. Re-disputes are part of your flat monthly price.
Do you offer plans for couples?
Each person has their own report, so each needs their own membership - but there's no bundling fee. Month-to-month either way.
How do I cancel?
One click in your dashboard, or by email or phone. No phone-tree, no retention games.
Is there a contract?
It's month-to-month with no long-term lock-in. When you join you'll review and sign a written service agreement that includes your federal 3-day cancel right.