Is there really no setup fee?
The planned paid program is $99/month with no setup fee. Paid enrollment is not available yet. If it opens, the first charge will wait until the 3-day cancellation window ends and every required first-round letter is confirmed by the mail provider as entered into the mail stream.
How does the guarantee work?
Paid enrollment is not available yet. If the planned program opens under these terms: A full program-fee refund when zero identified inaccurate negative items from your confirmed start-of-service list are removed within 120 days after the first charge. We never guarantee a removal or score increase; accurate information may remain. The signed service agreement will provide the full terms.
What if a removed item comes back?
Under the planned paid program, a supported re-dispute would be included at no extra cost while the program remains active.
Do you offer plans for couples?
The planned paid program uses one written agreement and membership per person because each person has a separate report. Paid enrollment is not available yet.
How do I cancel?
When paid enrollment opens, cancellation will be available in the portal and through any additional support channel published for launch. The signed agreement and Cancellation Policy will control.
Is there a contract?
Yes. If paid enrollment opens, you will review and sign a written service agreement that includes the federal 3-day cancellation right. The planned program is month-to-month with no long-term lock-in.